Information/Policy

About Me

Anh is a Melbourne based Australian-Vietnamese artist who loves to create angel kitties with a mix of whimsical, cute and edgy elements. She also enjoys creating charms based on sentimental themes and a bit of pop culture. She embarked on this new hobby of making clay charms as trinkets and jewellery, to expand her artistic practice and to explore this newfound creative expression. She hopes to bring joy and resonation by sharing her wearable art with people. Each piece is handmade with love.

The "rồng" part of my brand name is actually my nickname my family calls me! It means dragon in Vietnamese and I was born on the year of the dragon xD

Clay Charm/Jewellery Care

Due to the handmade nature of these charms, please handle with care. Avoid submerging with water, your little friends won’t like it ;-;
 

Customs

I am open to customs! Message me on instagram or send me an email for your vision c:

Customs will take 1-3 weeks to process.

A non-refundable deposit is required. It will be 40% of the total cost. Once completed, the remaining amount must be paid or you won't be able to receive your item.

After when the deposit or full amount is paid, I will commence on your design and I will communicate the process with you.

References are welcome.

I will refuse customs if the idea is straight up plagiarism of another artist's work or if it's unsuitable for me. 

Shipping

Orders will process in 1-5 days after payment.

All orders come with tracked shipping.

Shipping within Australia is $10.95 for standard or $14.45 for express. I use Australia Post.

I also ship worldwide, costs will vary depending on country.

I try to be as sustainable as possible with my packaging! (Such as reusing packaging material).

Returns/Refunds

I do not take returns or refunds sorry :(( If your item is lost or damaged during transit, please provide me photos of your item and your order details. I will guide you on how to fix it (depending on the severity) or I will give you a replacement (you will need to pay for postage again).